Samsung Galaxy J2 (2018) With Snapdragon 425 chipset and 1.5 GB RAM

Samsung Galaxy J2 (2018) With Snapdragon 425 chipset and 1.5 GB RAM

Samsung Galaxy J2 (2018) With Snapdragon 425 chipset and 1.5 GB RAM

There have been Note 8 units that wouldn't turn on after the battery was totally discharged.

However, as we are in the last week of December and nearly ready to welcome 2018, several Samsung Galaxy Note 8 (review) users have now reported that they are not able to charge their phones once their battery reaches zero percent. Users have apparently been experiencing the inability to charge the device after the battery has fully drained out.

Samsung is reportedly aware of the issue, which has surfaced on the company's help forum.

In the Becompact store, the phone can be ordered by customers, although Samsung has not yet made the official announcement. The issue is said to be happening when the battery reaches 0 percent and the phone turns off.

Samsung's help forum has several posts from customers complaining about their phones not charging.

Note 8 Died/ Unresponsive - Samsung Community - 235388
Samsung Galaxy J2 (2018) With Snapdragon 425 chipset and 1.5 GB RAM

One user explains that leaving the device on charge for approximately 15 minutes, returning to it to then hold down the power and volume button for around 10 seconds solved this problem for them.

That's about all there is in the new software updates issued by Verizon. That device ended up being a total disaster for Samsung as it had overheating issues shortly after its release.

Affected users say that once their Note 8 goes flat it stays flat, even if it's plugged in and appears to be charging. As of this writing, it is advisable for Note 8 users who are facing the above issue to contact Samsung in order to seek a replacement.

Of course, Samsung hasn't had the best history with its batteries, as the Galaxy Note 7 infamously was a danger to its users, unpredictably exploding.

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